SMC Remedy Engineer

Employment Type:Contract
Salary:Above Market Rate

SMC Remedy Engineer – NATO Cleared
Location: Brussels, Belgium
Duration: 6 Months +Extension
Start: ASAP
Rate: Market Rate
Languages: English


Sperry Partners Group is urgently looking for an experienced SMC Remedy Engineer for a project in Brussels, Belgium.


• Experience with a full life-cycle implementation of Remedy ITSM Tool Suite V8.1 with and strong application architectural and foundational knowledge of the Remedy Applications.
• Must have a holistic approach to ITSM Tool Suite 8.1 application development and be familiar with how the various modules work both together and separately.
• Proficient in customizing and implementing ITSM Tool Suite 8.1 Service Request Catalog (SRC) and request fulfilment modules. SRM experience is a positive.
• Involvement with integrating ITSM Tool Suite 8.1 with other ITSM tools including SRM, SCCM, SCORCH, SCOM.
• Desired extensive skill on ADDM, BMC Analytics, Atrium SSO, BPPM
• Strong interpersonal skills and be able to work independently as well as in a team environment. This includes working with clients to compile requirements for future application development cycles.
• Proficient in all ITSM Tool Suite 8.1 modules, specifically:
• Incident Management
• Problem Management
• Change Management
• Request Fulfilment
• Service Request Catalog
• Configuration Management
• Knowledge management
• Strong working knowledge in the following areas within ITSM Tool Suite 8.1:
• Queries, Forms and reports
• JavaScript
• Display Screens & Options
• Link Files
• Scripts, Wizards, Events & Triggers
• Web Services
• Administration (Roles, Tasks, Profiles, Groups, maintenance, etc.)
• ITIL 2011 Foundation certification and ITIL Intermediate certifications and Remedy Certification Training
• NATO Security Clearance is a must

For more information on the client and the project, please call us immediately on +44(0)208 150 9900, or alternatively, apply online via the website and we will endeavour to get in contact with you within 2-3 hours of submitting your application for the role.

Sperry Partners Limited is acting as an Employment Business in relation to this vacancy. Sperry Partners Limited is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Keywords: SMC, Remedy, ITSM, SRM, SCCM, SCORCH, SCOM, JavaScript, Web Services, NATO, Clearance, Brussels, Belgium. 

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