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Service Desk Express Engineer
Location: Amersfoort, Netherlands
Duration: 12 Months + Extension
Rate: Market Rate
Languages: Dutch & English
Sperry Partners Group is urgently looking for an experienced Service Desk Express Engineer for a project in Amersfoort, Netherlands.
Types of activities:
• Configure and possibly troubleshooting a 50E (BMC Service Desk Express);
• The SDE engineer is expected to provide, where appropriate, support during exercises;
• Perform system testing and participate in the integration and acceptance testing;
• Preparation of technical design documentation and installation guides;
• Provide 3rd line support for network problems within the project
Requirements (KO criteria):
• At least a bachelor degree (study towards science, engineering, mathematics or equivalent herewith
• Demonstrable detailed knowledge of designing and building and maintaining a Service Desk Express environment.
• Demonstrable detailed knowledge of maintaining a Service Desk Express environment.
• Knowledge and experience in making and maintaining (automated) installation and configuration scripts and systems for the SDE implementation
• Knowledge and experience in VB scripting and PowerShell
• Knowledge and experience with linkages between SDE systems and with other ISM systems (HP AssetCenter and Service Centre)
For more information on the client and the project, please call us immediately on +44(0)208 150 9900, or alternatively, apply online via the website and we will endeavour to get in contact with you within 2-3 hours of submitting your application for the role.
Sperry Partners Limited is acting as an Employment Business in relation to this vacancy. Sperry Partners Limited is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Keywords: Service Desk Express, SDE Engineer, Service Desk, VB Scripting, Powershell, ISM Systems, HP AssetCenter, Service Center, Dutch, Netherlands.
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