Service Desk Engineer

Employment Type:Contract
Salary:Above Market Rate

Service Desk Engineer
Location: Brussels, Belgium
Duration:2-3 Months +Extension
Start: ASAP
Rate: Market Rate
Languages: English
Clearance: NATO Top Secret

Sperry Partners Group is urgently looking for an experienced Service Desk Engineer for a project in Brussels, Belgium.

Due to the migration from the old to the new NATO Headquarters there is need for support staff (Service Desk) for the handout and user enrolment of iPhone and laptops.

The work is the preparation of the devices and assisting the users to initialize for first use. A brief technical introduction training is provided by NATO, and well as on the job training. The lead remains in the hands of NATO, and there is a core of support personnel internally from NATO.

Technical Skills/Experience Required:
•Experience in the deployment of end-user mobile devices/phones/laptops on a medium computer network. Should have experience with iOS and Windows mobile devices/laptops.
• Practical experience as a system administrator preferably with an emphasis on the roll-out and administration of mobile devices
• Familiar with Service Desk applications and procedures for incident, problem, and change management.
• Be able to assist in the documentation of trouble shooting guides and How-To Guides for mobile devices for distribution to support staff and users.
• In addition to at least 2 years of practical experience as a system administrator preferably with an emphasis on the administration of mobile devices, will be required to demonstrate: Experience with Mobile Iron, Windows Mobile Device Centre or other Mobile Device Management software.
• Experience in deploying iOS devices and Windows devices.
• Experience with Virtual Private Networks and VPN Clients.

For more information on the client and the project, please call us immediately on +44(0)208 150 9900, or alternatively, apply on line via the website and we will endeavour to get in contact with you within 2-3 hours of submitting your application for the role.

Sperry Partners Limited is acting as an Employment Business in relation to this vacancy. Sperry Partners Limited is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Keywords: Service Desk, Help Desk, Windows Mobile Devices, IOS, VPN, Change Management, NATO, Brussels, Belgium.

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