Helpdesk/Support Technician

Employment Type:Contract
Salary:Above Market Rate

Helpdesk/Support Technicians
Location: La Spezia, Italy
Duration: 4 Months +Extension
Start: ASAP
Rate: Market Rate
Languages: English
Security Clearance: NATO Secret


Sperry Partners Group is urgently looking for an experienced Helpdesk/Support Technician for a project in La Spezia, Italy.


• Set-up and maintenance of ad-hoc network and systems to support seasonal activities.
• Perform day to day maintenance of computer/network systems.
• Collaborate with tech specialist to develop and implement IT support strategy.
• Obtain feedback customer to participate in the adjustment and service improvements.
• Monitor equipment and application use to ensure optimal performance.
• Provide technical assistance to clients by installing, configuring, testing, and upgrading computer software
and hardware.
• Perform scheduled maintenance on computers systems to ensure efficient operations.


• At least 5 years of proven experience Network/Systems administration, helpdesk support, or similar.
• Ability to effectively and efficiently troubleshoot technical problems.
• Be resourceful and able to take initiative in a dynamic environment.
• Be familiar with network troubleshooting.
• Setup and configure network and servers medium environments.
• Good understanding and knowledge of Windows environments 2008/2012.
• Working experience with Linux operating systems (Red Hat / CentOS, Ubuntu).
• Working experience with administration of Win server roles: Active Directory, DNS and DHCP
• Excellent organisational skills. Good attention to details and ability to show initiative.
• Advanced knowledge of TCP/IP networks.
• Proficiency in English
• Good communications skills, cool tempered and customer-oriented

Keywords: Helpdesk, Helpdesk Support, Support Technician, Systems Administration, Windows, Linux, Active Directory, DNS, DHCP, TCP/IP, La Spezia, NATO Secret, Italy.

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