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Helpdesk/Support Technicians Location: La Spezia, ItalyDuration: 4 Months +ExtensionStart: ASAPRate: Market Rate Languages: EnglishSecurity Clearance: NATO Secret
Sperry Partners Group is urgently looking for an experienced Helpdesk/Support Technician for a project in La Spezia, Italy.
• Set-up and maintenance of ad-hoc network and systems to support seasonal activities.• Perform day to day maintenance of computer/network systems.• Collaborate with tech specialist to develop and implement IT support strategy.• Obtain feedback customer to participate in the adjustment and service improvements.• Monitor equipment and application use to ensure optimal performance.• Provide technical assistance to clients by installing, configuring, testing, and upgrading computer softwareand hardware.• Perform scheduled maintenance on computers systems to ensure efficient operations.
• At least 5 years of proven experience Network/Systems administration, helpdesk support, or similar.• Ability to effectively and efficiently troubleshoot technical problems.• Be resourceful and able to take initiative in a dynamic environment.• Be familiar with network troubleshooting.• Setup and configure network and servers medium environments.• Good understanding and knowledge of Windows environments 2008/2012.• Working experience with Linux operating systems (Red Hat / CentOS, Ubuntu).• Working experience with administration of Win server roles: Active Directory, DNS and DHCP• Excellent organisational skills. Good attention to details and ability to show initiative.• Advanced knowledge of TCP/IP networks.• Proficiency in English• Good communications skills, cool tempered and customer-oriented
Keywords: Helpdesk, Helpdesk Support, Support Technician, Systems Administration, Windows, Linux, Active Directory, DNS, DHCP, TCP/IP, La Spezia, NATO Secret, Italy.
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